Delivery
During checkout you can choose your selected delivery date. We are currently operating on a one week dispatch time, plus shipping, so make sure you allow plenty of time. If you're in a hurry, just let us know and we'll get your items to you as quickly as possible!
Delivery is a flat fee of £7.95. FREE RETURNS.
If you're based in London, all of our delivery vans are electric, charged with 100% green electricity from renewable sources, and there is even a tree planted for every parcel delivered.
If you’re ordering an item for a holiday please ensure that your preferred delivery date allows for some margin between the item arrival date and the day you leave. Our deliveries are reliant on the courier partners we use and we cannot be held responsible for any third-party delays to deliveries.
Packaging
We package our items in reusable boxes with eco-friendly protective packaging. Significantly less packaging is generated through our service, which saves enormous amounts of energy in recycling.
We deliver your items in either cardboard boxes that you can flat pack, or eco friendly mailers, both of which you can save for returning your items. All of our suppliers are responsible suppliers.
IMPORTANT: All Snoo packaging must be kept in order to return. A £60 charge will be applied to cover the cost of new packaging and return shipment if the packaging is not kept.
Returns
We offer free returns. Your subscription stops when your item is returned to us, it's that easy! For more information on how to return your item to us , check out our returns portal.
